1. Introduction

Agent Zone respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Agent Zone collects, uses, stores and protects personal information when you use our website, register for an Agent Zone package or access our Agent Activity services.

2. Personal Information We Collect

We may collect information including:

• Name and contact details
• Agency or company name
• Agency contact person
• Mobile and telephone numbers
• Email address
• Physical address
• Province
• Website address
• Number of agents
• Membership/package information
• Payment and transaction information
• Account and portal information
• Communications sent to or received from Agent Zone

We only collect information that is reasonably necessary for providing and managing our services.

3. How We Use Your Information

We may use your personal information to:

• Process your registration
• Configure and activate your Agent Zone Agent Activity portal
• Manage your Agent Zone membership
• Process payments through PayFast
• Administer monthly hosting and service subscriptions
• Provide customer support
• Communicate account, billing and service information
• Maintain records required for operational, financial or legal purposes
• Protect the security of our systems and services

4. Payment Information

Payments are processed through PayFast.

Agent Zone does not store your complete card or banking credentials on its website. Payment information submitted during checkout is handled by PayFast in accordance with its own security and privacy practices.

5. Sharing of Personal Information

Agent Zone does not sell personal information.

We may share personal information with service providers where reasonably necessary to provide our services, including payment processors, hosting providers, technical service providers and other suppliers acting on our behalf.

Information may also be disclosed where required by law or where reasonably necessary to protect our legal rights.

6. Storage and Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

Access to personal information is limited to persons who reasonably require access to perform their duties.

7. Retention of Information

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required by law, contractual obligations or legitimate business requirements.

When information is no longer required, it may be securely deleted, destroyed or anonymised.

8. Your Rights

Subject to applicable law, you may request:

• Access to personal information held about you
• Correction or updating of inaccurate information
• Deletion of information where legally permitted
• Information about how your data is being used
• Objection to certain processing of your personal information

9. Cookies and Website Information

Our website may use cookies or similar technologies to support website functionality, security, analytics and user experience.

You may control or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.

10. Third-Party Services

Our website and services may use third-party providers, including PayFast and website hosting or technical service providers.

These third parties may process information according to their own privacy policies and applicable legal requirements.

11. Changes to This Privacy Policy

Agent Zone may update this Privacy Policy when necessary to reflect changes to our services, business practices or legal requirements.

Any updated version will be published on the Agent Zone website.

12. Contact

For privacy-related queries or requests, contact:

Agent Zone
Email: support@agentzone.co.za
Website: agentzone.co.za